OVERVIEW

ClicCRM is the intelligent repository containing all the active and inactive customer data and actions, including potential sales leads. In addition to managing sales leads, ClicCRM enables B2B customer support activity.

This repository of data is fully integrated with the other modules (ClicMarketing, ClicCommererce, and ClicIQ). The result is a true omni-channel marketing and ecommerce platform driven by automated ML/AI learnings. In other words, ClicCRM manages all incoming and outgoing sales leads activity, and facilitates end-to-end customer support.

LEAD MANAGEMENT

Sales team sales leads distribution

Nurture & distribute inbound leads dynamically to your sales representatives through round-robin or rules-based lead distribution.

LEAD MANAGEMENT

Sales team sales leads distribution

Nurture & distribute inbound leads dynamically to your sales representatives through round-robin or rules-based lead distribution.

CONTACT ORGANIZER

Manage all of your contacts

Keep all of your contact information in a single platform. Check deal history from a mobile app, work out of your personal email account, and automatically update contact details as a deal moves forward.

ESCALATION RULES

Responding before issues/opportunities become problems

Take swift action through automated rerouting to ensure your customers are always at the receiving end of 5-star customer service.

ESCALATION RULES

Responding before issues/opportunities become problems

Take swift action through automated rerouting to ensure your customers are always at the receiving end of 5-star customer service.

B2B SUPPORT

Staying in touch with your customers proactively

The platform and tools enable quality digital connections with your valuable customers. CRM needs to be more than a customer list,…. it must manage the sales process and collaborate with the customers/clients via analytics-based responses/offers.

INFORMATION CAPTURE

Deliver free offers and collect contact information

Capture contact information with high-converting, customizable forms and landing pages. Then, trigger automations that deliver lead magnets and automatically start a nurture sequence.

INFORMATION CAPTURE

Deliver free offers and collect contact information

Capture contact information with high-converting, customizable forms and landing pages. Then, trigger automations that deliver lead magnets and automatically start a nurture sequence.