OVERVIEW
ClicCRM is the intelligent repository containing all the active and inactive customer data and actions, including potential sales leads. In addition to managing sales leads, ClicCRM enables B2B customer support activity.
This repository of data is fully integrated with the other modules (ClicMarketing, ClicCommererce, and ClicIQ). The result is a true omni-channel marketing and ecommerce platform driven by automated ML/AI learnings. In other words, ClicCRM manages all incoming and outgoing sales leads activity, and facilitates end-to-end customer support.
LEAD MANAGEMENT
Sales team sales leads distribution
Nurture & distribute inbound leads dynamically to your sales representatives through round-robin or rules-based lead distribution.
LEAD MANAGEMENT
Sales team sales leads distribution
Nurture & distribute inbound leads dynamically to your sales representatives through round-robin or rules-based lead distribution.
CONTACT ORGANIZER
Manage all of your contacts
Keep all of your contact information in a single platform. Check deal history from a mobile app, work out of your personal email account, and automatically update contact details as a deal moves forward.
ESCALATION RULES
Responding before issues/opportunities become problems
Take swift action through automated rerouting to ensure your customers are always at the receiving end of 5-star customer service.
ESCALATION RULES
Responding before issues/opportunities become problems
Take swift action through automated rerouting to ensure your customers are always at the receiving end of 5-star customer service.
B2B SUPPORT
Staying in touch with your customers proactively
The platform and tools enable quality digital connections with your valuable customers. CRM needs to be more than a customer list,…. it must manage the sales process and collaborate with the customers/clients via analytics-based responses/offers.
INFORMATION CAPTURE
Deliver free offers and collect contact information
Capture contact information with high-converting, customizable forms and landing pages. Then, trigger automations that deliver lead magnets and automatically start a nurture sequence.
INFORMATION CAPTURE
Deliver free offers and collect contact information
Capture contact information with high-converting, customizable forms and landing pages. Then, trigger automations that deliver lead magnets and automatically start a nurture sequence.